Customer Service / Admin - Smart 10 ltd : Job Details

Job Title: Customer Service / Administrator

Location: Knebworth

Hours: Monday - Friday 8am - 5pm ( Tuesday 8.30am - 5pm) - Temporary - Perm

Pay: £24,000 - £25,000 per year

Our client is seeking a highly motivated and enthusiastic Customer Service Representative to join our team. The ideal candidate should possess excellent communication skills, a positive attitude, and a passion for helping others.

Responsibilities:

• Manage 4 different inboxes
• Answer customer queries via live chat, phone or email
• Assisting customers with placing orders
• Maintain customer records and ensure customer needs are met
• Troubleshot and resolve customer complaints
• Processing orders
• General admin tasks

Skills Required:

• Able to multitask, and manage time efficiently in a fast paced environment
• Work under pressure
• Ability to work on your own or in a team
• Admin experience
• Customer service experience

Benefits:

• Parking on site
• 20 days plus bank holidays

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data.