Customer Sales Advisor - Reed : Job Details

• Annual Salary: £25,000 - £28,000
• Location: Shepperton, Surrey
• Job Type: Full-time, Permanent

We are seeking a Sales & Customer Service Associate to join my client, a small, friendly, and rapidly growing company. This role is ideal for an enthusiastic and determined individual who enjoys a varied role within a team environment. The position involves supporting businesses both in the UK and internationally.

• Provide customer service and support to both existing and new customers, including general administrative duties.
• Conduct outbound telesales calls to generate new leads.
• Prepare and provide quotes to customers.
• Take bookings and arrange collections/deliveries.
• Engage in problem-solving to address any customer issues that may arise.

• A minimum of 3 years of previous sales, customer service, or account management office experience.
• Fluent in spoken English.
• Proficient in PC use, including Microsoft Excel, Word, and Outlook (training will be provided on our CRM system).
• Excellent telephone manner with a warm, sincere, and likeable personality.
• A steady work history with outstanding verbal and written communication skills.
• Experience in Logistics, Shipping, or Freight is essential.

• Initial and ongoing training.
• Friendly working environment.
• Convenient location on a busy high street with parking and good public transport links.
• Pension scheme.
• Annual salary reviews.
• Paid holiday allowance.

To apply for this Sales & Customer Service Agent position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.