Customer Relationship Administrator - Outsource : Job Details

Customer Relationship AdministratorLocation: Solihull based (covering UK, Netherlands, and Ireland)Contract: 12-month maternity leave coverHourly Rate: £21.30 UmbrellaWorking Arrangements: Full Time on site  We’re looking for a customer-focused professional to join our dynamic team of five, managing a portfolio of leased machines and maintaining strong client relationships across the UK, Netherlands, and Ireland.  Key Responsibilities

• Act as the main point of contact for clients in your portfolio.
• Manage leased machines nearing the end of agreements, including extensions and returns.
• Build and maintain strong customer relationships to ensure satisfaction and retention.

Skills & Experience

• Strong customer service and communication skills.
• Experience within the finance or leasing industry preferred.
• Familiarity with Oracle, Salesforce, and Microsoft Office (training available if needed).
• Ability to manage lease-related processes effectively.
• Dutch language skills highly desirable, as you’ll be supporting our Dutch office.
• Previous hire or lease desk experience beneficial.
• Degree preferred, but relevant experience takes priority.

  If you would like to be considered for this role please don't hesitate to click apply or call Daniel McShane on for more information.  Inclusion statementOutsource UK is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. You'll receive fair consideration for your application regardless of your race, religion or belief, gender, gender identity or expression, sex, sexual orientation, disability, marriage and civil partnership, pregnancy and maternity, or age.  We’re proud Corporate Members of the Hidden Disabilities Sunflower. If you need any adjustments at any stage - from application to interview or in your new role - please let us know. We’re here to support you every step of the way.We believe diversity of thought and background makes us stronger and we welcome applications from people of all backgrounds and life experiences.