Customer Marketing Manager - Tech / Saas - Michael Page Marketing : Job Details

We are working with an SME FinTech firm who are seeking a Customer Marketing Manager to oversee and execute marketing initiatives that enhance customer engagement and drive retention. This permanent role offers an excellent opportunity to shape impactful campaigns within a collaborative marketing team.

Client Details

This opportunity is with a medium-sized organisation operating within the FinTech industry. Known for its innovative approach, the company focuses on delivering high-quality solutions and fostering long-term client relationships.

Description

Responsibilities for the Customer Marketing Manager - Tech / Saas Role will include:

• Develop and implement customer marketing strategies to drive engagement and retention.
• Collaborate with internal teams to create targeted campaigns and customer-focused content.
• Analyse customer data to identify trends and opportunities for tailored marketing efforts.
• Manage customer communication channels, ensuring consistency and relevance.
• Monitor and report on the performance of marketing activities, providing actionable insights.
• Work closely with the sales team to align customer marketing initiatives with business objectives.
• Organise and manage customer events, webinars, and workshops to strengthen relationships.
• Stay updated with industry trends and apply best practices to enhance marketing efforts.

Profile

For the Customer Marketing Manager - Tech / Saas role, applicants should have:

• 3+ years experience in customer marketing, ABM marketing, or a related field within a B2B marketing environment.
• Prior experience within a Tech / Saas organization is highly desirable.
• Strong analytical skills with the ability to interpret customer data effectively.
• Exceptional communication and collaboration skills to work across departments.
• Proficiency in marketing tools and platforms to execute campaigns efficiently.
• A results-driven mindset with a focus on achieving measurable outcomes.
• A creative approach to problem-solving and campaign development.
• Knowledge of emerging trends in technology & telecoms marketing.

Job Offer

On offer for the Customer Marketing Manager - Tech / Saas role:

• Competitive salary range up to £55,000
• Remote working option, or hybrid working from a Leeds based office.
• Permanent position offering job security and career growth opportunities.
• Inclusive and supportive company culture within the marketing department.
• Opportunities to work on cutting-edge projects in the technology & telecoms sector.