Customer Liaison Officer - Liberty Group : Job Details

Are you a skilled Customer Liaison Officer based near Greater Manchester, looking to earn £26,873 per year?

We can Offer You:

• Company Van, fuel card, and excellent benefits
• Work-Life Balance: 23 days annual leave + bank holidays, plus flexibility with overtime
• Health & Wellbeing: 24/7 GP access, mental health support, fitness programs, and more
• Training & Growth: Ongoing professional development to keep you at the top of your game

Your Role:

• Liaise with clients, customers, and tenants throughout planned works
• Ensure properties are clean, safe, and signed off after work is completed
• Conduct surveys and identify customer needs or vulnerabilities
• Keep customers updated on project progress
• Organise and attend resident and stakeholder meetings
• Support project delivery and site compliance (if SSSTS qualified)
• Maintain internal systems and records
• Promote teamwork and continuous service improvement
• Assist with training, development, and other duties as needed

What We Need from You.

• A full UK driving license
• Good level Of Education (GCSE Maths and English)
• Excellent understanding of Microsoft Office Software including Word, Excel, Outlook
• Flexibility and a positive attitude towards varied work
• Excellent customer service skills with experience working with the public and in the social housing environment
• Ability to manage your time and workload independently

Why Liberty?We’re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career.

Apply Today!Click “Apply” below to join Liberty as a Customer Liaison Officer. We look forward to hearing from you!

Closing Date: 5th September 2025 (We may close early due to high demand)