Customer Insights Analyst - Harnham - Data & Analytics Recruitment : Job Details

Customer Insights AnalystUp to £51,000Hybrid - Manchester (2x days in the office)

THE COMPANYWe have partnered with a global organisation operating in the education sector to source a Customer Insights Analyst.

THE ROLEThe role involves analysing customer performance and satisfaction data to uncover trends and identify opportunities for improvement. You will assess how customers engage with products, determine which areas are most effective, and model these behaviours to enhance strategies. Additionally, you will be responsible for developing and maintaining dashboards and reports to track key learning KPIs such as engagement, success rates, and satisfaction.

SKILLS AND EXPERIENCESQL or Python.Power BI or similar (Microsoft Fabrics is advantageous).Understanding of data modelling.Experience in the education sector is very advantageous.

APPLYSend your CV or apply to below to register your interest.