CRO Specialist - Shopify Web Projects - Caramel Talent Limited : Job Details

Overview:

A brand new opportunity for a CRO Specialist to join an incredible Digital Agency, who specialise in building e-commerce websites with Shopify and working with household based e-commerce clients globally. Since being founded in 2020, the brand has grown to work with over 100, 7-8 figure brands. The brand is at the forefront of what is possible with E-commerce and Shopify; and service their clients with Branding, Design, CRO and Development.

Due to exceptional growth, the brand is looking for a CRO Specialist to join the team. The role will be focused on delivering exceptional value to the clients by maximising the website performance.

The Role:

As a CRO Specialist, you will play a pivotal role in the CRO team, spearheading strategies to enhance the clients' online conversions and revenue. Reporting directly to the CEO, you will lead CRO initiatives, manage client relationships, and contribute to the growth of the CRO business unit.

This role demands a strategic mindset, strong project management skills, and a passion for driving tangible outcomes through data-driven methodologies.

Responsibilities:

• Act as the primary point of contact for clients, managing CRO retainers and fostering strong relationships;
• Lead CRO initiatives from conception to execution, including test ideation, setup, and analysis;
• Utilise tools such as Convert.com and Google Analytics 4 to conduct research and analyse website performance;
• Collaborate with designers and developers to implement CRO strategies effectively;
• Conduct regular A/B tests and provide insightful reports to clients, demonstrating the impact of optimisation efforts;
• Mentor and up-skill team members, sharing knowledge and best practices in CRO;
• Contribute to the overall growth and development of the CRO business unit, with opportunities for long-term leadership and potential shareholder status.

Requirements:

• Minimum of 2 years' experience in a digital agency environment, focusing on e-commerce (Shopify) CRO;
• Proficiency in tools such as Convert.com, Google Analytics 4 and heat maps to conduct research and analyse website performance;
• Strong project management skills, capable of leading CRO retainers from start to finish;
• Excellent communication skills, with the ability to articulate complex ideas and strategies to clients and internal teams;
• A strategic mindset, with a keen understanding of data-driven decision-making and optimisation methodologies;
• Proficient in copywriting, with the ability to craft compelling messaging for CRO tests;
• Demonstrated ability to work independently and collaboratively within a team environment;
• Fluency in English;
• UK based (non-essential).

Benefits:

• 28 days leave (including Bank Holidays)
• Work from home
• Pension
• Flexible Working Hours
• Fast Progression Opportunities

Schedule:

• Flexitime
• Monday to Friday

Work Location: Remote (We will consider candidates based in the UK and Europe)

Salary: £30,000 - £40,000 per annum