Credit Controller - Hales Group Limited : Job Details

Credit ControllerLocation: Letchworth Garden City, Hertfordshire Salary: £27,000 - £30,000 per annum Hours: Monday to Friday, 9.00am - 5:00pm Team Size: Working within a close-knit finance team of 4We're currently recruiting for a proactive and detail-oriented Credit Controller to join a well-established and growing business based in Letchworth. This is a fantastic opportunity to become part of a supportive finance team in a company known for its positive culture and long-term career development.Key Responsibilities:

• Proactively manage and collect outstanding debts, working closely with sales and production teams
• Build and maintain strong client relationships to ensure smooth account management
• Respond to client enquiries via phone, email, and other communication channels
• Ensure timely payments by providing necessary documentation (e.g., invoices, delivery notes)
• Review and approve credit notes in line with internal processes
• Prepare weekly debtor reports with detailed notes on customer status and actions taken
• Conduct weekly meetings with the Finance Director to review receivables
• Monitor bank transactions and allocate incoming funds appropriately
• Vet customer orders based on credit history and payment terms
• Complete documentation for credit checks, audits, and customer requests

 Additional Duties:

• Provide occasional cover for payroll
• Order miscellaneous items for departments and handle general office admin
• Support with ad hoc tasks as needed

 What We're Looking For:

• Previous experience in credit control or credit management
• Excellent communication and customer service skills
• Strong organisational skills and ability to multitask
• High attention to detail and a proactive, "can-do" attitude
• Confident using Microsoft Excel and other Office applications
• A team player who can also work independently

Why Apply?This is a brilliant opportunity to join a company that values its people and offers a collaborative working environment. If you're looking for a role where you can make an impact and grow professionally, we'd love to hear from you.