Credit Controller - Bucks and Berks Recruitment : Job Details

This is a really exciting opportunity for an experienced Credit Controller to join a growing and highly successful organisation based in Marlow.

This is not your typical credit control position - instead of liaising with corporate finance departments, you'll be engaging directly with high-net worth individuals from unique and prestigious events around the world who have bid for a wide range of prizes in silent auctions.

The role demands initiative, discretion, excellent interpersonal skills, and a high level of professionalism.

Our client is offering a salary of £30,000 plus excellent benefits and career development.

Key Responsibilities

• Proactively manage the collection of funds from event bidders, ensuring adherence to SLAs and maintaining a polite but firm approach.
• Collaborate with the direct sales team to chase outstanding sales invoices and monitor payment plans.
• Handle and resolve customer queries, escalating to appropriate departments when necessary.
• Maintain clear, accurate records of all credit control activity using our CRM and Excel.
• Upload and reconcile bids and invoices across various platforms.
• Lead on customer collections and cash allocations.
• Manage transactions in multiple currencies and languages with accuracy and confidence.
• Prepare aged debt reports and conduct financial analysis on accounts receivable.
• Support the Finance Director on process improvements and the implementation of a new CRM system.
• Take ownership of debtor meetings, ensuring follow-up actions are recorded and completed.

Ideal Person

• Proven experience in a credit control role.
• Excellent communication and interpersonal skills - confident dealing with high-net-worth individuals.
• Strong IT skills, including proficiency in Excel and CRM systems.
• High attention to detail and excellent organisational ability.
• Comfortable working with multiple currencies and international clients.
• A proactive and adaptable approach to work, with a commitment to continuous improvement.

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.