Credit Controller - Synergem Recruitment : Job Details

Are you an experienced Credit Controller looking for your next opportunity in a supportive and collaborative team environment?

We’re working exclusively with a well-established business in Castleford to recruit a Credit Control Coordinator. This role offers the chance to play a key part in reducing debt, maintaining strong customer relationships, and supporting a busy finance function.

The Role

As Credit Controller, you’ll be part of a small but high-performing finance team. You’ll take ownership of customer accounts, ensuring timely collection of debt, accurate ledger maintenance, and proactive resolution of queries. Alongside this, you’ll provide broader support to the finance team, contributing to smooth operations and effective cashflow management.

Key Responsibilities

• Proactively chase and collect outstanding debt
• Investigate and resolve queries with both customers and internal teams
• Manage the credit control inbox on a daily basis
• Forecast cash receipts to support cashflow planning
• Maintain and update customer ledgers with accuracy
• Carry out customer account setups and credit checks
• Build and maintain strong working relationships with stakeholders and customers
• Provide ad hoc support to the finance team as required

About You

We’re looking for someone with a proactive and professional approach, who thrives on building strong relationships and can manage a varied workload.

You will have:

• At least 2 years’ experience in credit control or a similar finance role
• Good knowledge of Microsoft Office, particularly Excel (Sage 200 experience advantageous)
• Strong organisational and time management skills
• Excellent communication and customer service skills
• A problem-solving mindset and keen eye for detail

Qualifications: GCSEs (A*–C / 9–4) including Maths & English.