Credit Controller - Robert Half : Job Details

Robert Half is delighted to support a reputable organisation in their search for a Credit Controller to join the Finance team based in Wakefield. This is a key position responsible for managing outstanding receivables and maintaining strong, consistent cash flow across the business. This hybrid role requires two days in the office and three days working from home each week. The salary for this position is £27,000 - £29,000 per annum.

Overview of the Role

The Credit Controller will be responsible for the efficient collection of outstanding balances, maintaining positive client relationships, and supporting financial operations through accurate and timely credit control practices.

Key Responsibilities

• Proactively follow up on overdue accounts via telephone and email.
• Process credit card payments and maintain accurate records of communications.
• Raise credit notes, write-offs, and refunds as required.
• Set up new customer accounts in line with internal procedures.
• Review and adjust credit limits based on risk and payment history.
• Promote direct debit sign-ups and encourage digital billing.
• Meet and exceed collection targets and performance KPIs.

Requirements:

• Previous experience in a credit control or accounts receivable role.
• Strong communication skills, both verbal and written.
• Ability to manage a high volume of accounts with precision and accuracy.
• Familiarity with MS Outlook and Excel.
• Team-oriented with a proactive and customer-focused attitude.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.