Credit Controller - OCS : Job Details

Job Reference: /AH/15-05/1165/3

Job Title: Credit Controller

Location: Ipswich

Salary: Competitive

Hours per week: Monday to Friday - 09:00 - 17:00

Business Overview

Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Role Overview

We are currently recruiting for a Credit Controller to join our passionate and driven team based at our Ipswich office.

Maximise cash collections by ensuring payment to contractual terms working to a monthly target as a team, maintaining strong relationship with both external and internal customers.

Benefits

• Informal hybrid / flexible working arrangements
• 25 days holiday + bank holidays
• Free fruit in our offices
• Employee Referral Scheme (if you refer a successful candidate to one of our vacancies)
• Wide range of retail discounts
• Regular social and charity events held in our offices
• Get involved in charity events in the local community

Wellbeing

• Discounted gym membership
• Eye test £25 voucher and up to £100 towards glasses
• Join our Cycle to Work scheme via salary sacrifice
• Access to “CHROMA”, our internal colleague-led diversity and inclusion community – join a committee or take part in our D&I initiatives and events
• Access to internal Mental Health First Aiders

Career development and recognition

• Immediate access to “Opportunity” our internal Learning and Development platform
• Required professional membership fees paid for
• Opportunity to win monthly Superstar Awards
• Long service awards

Key Responsibilities:

• Contact customers by phone and email to get payment confirmation
• Keep accurate record of payment promises and contact notes in SAP/D365
• Identify disputes and queries and follow up for resolution
• Provide updates to business upon request
• Join weekly sectoe debt calls
• Ensure ledger is cycled monthly
• Aged debt to be chased weekly
• Work closely as a team including cover of planned and unplanned absence

About You:

• Applicants must have the right to work in the UK
• GCSE
• Excel skills desirable
• SAP or Microsoft D365 experience desirable
• Credit control experience desirable
• Good communication skills
• Ability to work under pressure
• Confident, able to apply pressure
• Diligent
• Positive and driven