Credit Controller - Cedar : Job Details

Cedar is recruiting an Interim Credit Controller to join an accredited, global Higher Education Institution based in London on a 12-month contract.

The Credit Controller will be reporting in to the Head of Credit Control and will be primarily responsible for the debt collection of the general and research sales ledger, reconciling accounts and ensuring that cash and credit notes are allocated and matched as appropriate.

Daily Rate: £19 - £22 per hour

Working Pattern: Hybrid - 2-3 days in office

Duties will include:

• Coding income on daily basis and reconciling accounts on a monthly basis.
• Posting receipts to the sales ledger, preparing files for cash posting and uploading receipts to the financial system when required.
• Regular preparation and dispatch of statements and sending letters to debtors.
• Chasing overdue accounts by telephone, e-mail, and letter.
• Receiving enquires from debtors by telephone, e-mail, letter and following up those enquiries in a timely manner.
• Processing adjustments (clearly identified by departments, own observation, and line management) to the sales ledgers as required.
• Maintain and update the advanced collections customer account and transactions notes.
• Advising the Head of Credit Control as necessary of potential bad debts, debts that need writing off or when the use of debt collection agencies/solicitors is required.
• Conducting credit checks on new customers and setting up new customers.
• Raising profile payment invoices for the research Councils following receipt of payments.
• Inputting journals and internal departmental transfers onto the financial system.
• Liaising with internal and external stake holders regarding queries, abatements and any other issues that might arise.
• Preparing year end expenditure versus receipts (annual statements) reports for major sponsors.
• Arranging supporting documentation for customer queries (final scientific reports, copies of purchase orders, invoices, etc.).

Person Specification

• 2+ years Credit Control experience in a similar role within higher education.
• Experience working in a Customer Service environment.
• Previous use of EDRM (Electronic Document Management System) and ticketing systems.
• Proficiency in Microsoft Office applications, including VLOOKUP's and pivot tables on Excel.
• Working knowledge of Oracle Financials is desirable.