Credit Controller Italian Speaking - Reed : Job Details

Italian speaking Commercial Collector – Permanent, Full-Time

Location: Maidstone (Office Based)

Salary: £28,000 basic | £45,000 OTE

Hours: 9am–5pm (with discretionary flexibility)

Breaks: 10-minute morning & afternoon breaks

Job Purpose

• Maximise cash collections through inbound and proactive outbound calls.

Key Responsibilities

• Negotiate early repayment of international and domestic debts
• Update debtor management systems accurately
• Recommend next steps to clients after failed collection attempts
• Escalate disputes to Client Services swiftly
• Maintain accurate records and workflows

Candidate Profile

We’re looking for someone with:

• A proven background in commercial credit control or B2B collections
• OR sales/customer service experience and a desire to move into collections
• Confidence on the phone and working to financial targets
• Fluency in Italian – this is essential for the role

Core Competencies

• Effective communication
• Influencing & negotiating skills
• Rapport building
• Customer focus
• Teamwork
• Articulate, literate & numerate with excellent keyboard skills

Bonus Scheme

• Generous monthly bonus potential – up to £1,400/month

Benefits

• 20 days holiday + bank holidays (rising to 25 days)
• Pension: 3% employer / 5% employee
• 2 canteens with free hot drinks & water
• Weekly treats: snacks, protein bars, etc.
• Breakout area with pool table, table tennis & darts
• Beautiful location near Maidstone town centre

Interested?

Apply now and join a supportive, high-performing team!