Credit Control Supervisor - HW FINANCE LIMITED : Job Details

HW Finance are partnering with a professional services business in Leeds to recruit a Credit Control Supervisor.

This is an international business with over 2500 employees worldwide and a sizeable finance and operations team in Leeds.

The Credit Control Supervisor will focus on managing a small team of Credit Controllers as they manage the daily credit portfolios.

Primary responsibilities include:

• Ensure the team are driving collections in line with the firm's Credit Policy to ensure bad debt is reduced.
• Regular 1 to 1's and continual review of team's ledgers
• Identify opportunities, weaknesses and threats in current processes. Design, review and develop strong processes
• Build strong relationships with key decision makers externally
• Directly deal with escalated accounts working them through to resolution
• Lead on ad-hoc projects
• Understanding how KPI's are set and how best to achieve them
• Support the team on key practices / offices by attending monthly meetings with the relevant partners or financial controllers, agreeing appropriate strategies to collect aged and/or difficult debts, and ensure all queries are resolved appropriately
• Completion of complex account reconciliations and customer queries that are passed on by Credit Controllers / Administrators

What we are looking for:

• Supervisory experience
• Great understanding of the Credit Control process
• Working or prepared to work towards ICM
• Excellent organisational skills
• Strong communicator
• Confident using MS Office, including Word and Excel
• Deliver a 'cando' and proactive approach at all times

What's on offer:

A salary of up to £35,000 plus benefits including:

• Hybrid Working (2 days in Leeds)
• Comprehensive health coverage (medical, dental and optical)
• Savings or pension plan
• Life insurance
• Travel insurance
• Global mental wellness programme
• Sports clubs and social events