Credit Control Manager - Adele Carr Recruitment Limited : Job Details

Credit Control ManagerLocation: Chester (Office-Based, 5 days/week)Salary: Up to £43,000 + Great Benefits

Are you an experienced credit control professional looking to take the next step in your career? We're working with a well-established business in Chester to recruit a Credit Control Manager to lead their busy team. This is a fantastic opportunity to work in a collaborative, supportive environment where your leadership skills and industry experience will be valued.

The Role:As Credit Control Manager, you'll take ownership of cash collection and overdue debt management, ensuring processes run smoothly and targets are consistently met. You'll manage, coach, and develop your team, providing guidance and support while promoting a positive, professional team culture.

You'll work closely with colleagues across Operations and other departments to ensure credit procedures support the business while minimising risk. This is a hands-on role, combining strategy, process improvement, and team leadership.

What You'll Be Doing:

• Leading and motivating a team of credit control professionals, providing coaching, development, and regular feedback.
• Acting as a point of escalation for complex queries or disputes.
• Developing and implementing effective collection strategies to minimise overdue debt.
• Monitoring team performance through KPIs and reports, ensuring objectives are consistently met.
• Building strong relationships with internal teams, customers, and external stakeholders.
• Leveraging technology and systems to improve efficiency and reporting.
• Ensuring compliance with internal processes and regulatory requirements.

About You:

• Minimum 5 years' credit control experience, with at least 3 years' in a leadership or management role.
• Strong track record in team management and coaching.
• Excellent communication, negotiation, and relationship-building skills.
• Highly organised, proactive, and able to balance multiple priorities.
• Relevant qualifications such as AAT or CICM are desirable.
• Comfortable working in an office-based environment 5 days a week.

Why Apply?

• Up to £43,000 per year
• Excellent benefits package
• Office-based role in Chester, working with a supportive and friendly team
• Opportunity to lead and shape a team while making a real impact on the business

If you're ready to take the next step in your credit control career, we'd love to hear from you. Apply today to join this growing business and make a real difference.