Creative Production Account Manager FTC - IMPRESSION RECRUITMENT LIMITED : Job Details

Job Title: Creative Production Account Manager (FTC)Location: HarrogateSalary: £34,000 per annumHours: Monday to Friday 8:30 am - 5:00 pm with an early finish on a Friday!Hybrid: 1 to 2 days per week from home  Are you an experienced account manager with a background within creative products, looking to join a dynamic business on a fixed term contract (16-18 months)? We're currently recruiting for a Creative Production Account Manager to support and grow customer relationships within a high performing, collaborative team based in Harrogate. This is a fantastic opportunity to play a vital role in maintaining and developing key customer accounts, overseeing stock and order management and ensuring exceptional service delivery across all touchpoints. You'll be joining a supportive and high energy environment that values proactive working, strong communication and a commitment to getting results. Key Responsibilities as Creative Production Account Manager include:

• Build and maintain strong long term relationships with both customers and suppliers
• Be the first point of contact for customer queries, ensuring timely and professional communication
• Manage customer accounts, producing monthly summaries and sales/stock reports
• Handle product submissions and manage customer products throughout their lifecycle
• Review customer sales performance and identify opportunities to maximise design exposure and profitability
• Process and upload customer orders
• Manage stock levels and returns via internal systems
• Keep stock information up to date and accurate across platforms
• Ensure adequate stock availability at all times through regular monitoring
• Maintain and update internal databases
• Support pricing accuracy and update key forecasting/spreadsheet documents

 Experience & Skills Required:

• Previous experience within creative production / creative product sectors is essential
• Strong administrative and organisational skills
• Confidence using Excel, Outlook, Word and database systems
• Excellent communication, negotiation and interpersonal skills
• Detail oriented, proactive and able to manage multiple accounts and deadlines
• A team player who thrives in a fast paced, customer focused environment

 You'll receive a salary of £34,000 per annum on a 16-18 month fixed term contract with the option for hybrid working. In addition to joining a supportive and friendly team, you'll have the opportunity to make a real impact in a vital role within a business that values work/life balance, professional development and a collaborative culture.  Our GuaranteeThank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match.Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.