Creative and UX Manager - Phillips Grant Ltd : Job Details

We’re seeking a Creative and UX Manager to join an innovative and fast-growing software firm-digital agency, working at the cutting edge of digital transformation across the public sector. If you’re passionate about crafting exceptional digital experiences and leading with creative and user-centred thinking, this could be your next big opportunity.

About the Role

This is a pivotal leadership role for someone who thrives at the intersection of design, technology, and product experience. You’ll oversee a small but talented Front-End and UX/UI team (3/4 staff), guiding them to deliver high-quality web and product interfaces across websites, intranets, portals, and AI-driven platforms. You’ll be deeply involved in the product lifecycle—from shaping user journeys and improving interaction design to participating in strategic pitches and driving sales enablement with design thinking.

This role offers a chance to combine vision-setting with hands-on design direction, influencing both internal product development and external digital delivery. You’ll also play a key role in expanding and evolving the company’s design services, collaborating closely with the owner, CPO, and key stakeholders across tech, marketing, and project delivery.

What’s on Offer

• Circa £50k, potentially up to £60k for the perfect candidate.
• Equity participation (share options after qualifying period).
• Generous pension, life cover, and a true meritocracy.
• Hybrid working (min. 3 days onsite per week). Hours 9-5.30
• A supportive, entrepreneurial environment working directly with a successf business founder.
• Lead major UX/UI design projects for NHS, government, and social housing clients.
• Real career progression as the business grows.

About You

We’re looking for someone who lives and breathes creative problem solving through design. You’ll have a strong grasp of Information Architecture and its role in UX, and a decent footing in front-end technologies (like CSS and HTML), with the confidence to speak with clients and stakeholders alike. Agency experience or a client-facing freelance background would be helpful. Most importantly, you’ll be commercially aware, customer-focused, able to multitask on multiple projects, and ready to drive digital innovation in a fast-paced, purpose-driven business. Progression step would be into the company’s Creative Director.