Contract Manager - NG Bailey : Job Details

Contract Manager - 12 month Fixed Term

London - Ropemaker Street

£65,000 - £70,000 plus Private Healthcare and Flexible Benefits

We’re looking for an experienced Contract Manager to lead a pivotal transition for a high-profile corporate client — supporting their move from a legacy office to a state-of-the-art smart building on Ropemaker Street.

You’ll take full ownership of service delivery at this critical, 24/7 site, leading a team of 12 engineers and technicians while managing a £2.5 million P&L. This is a fast-paced, hands-on leadership role that blends operational oversight with strategic change management and client engagement.

Though this is a 12-month fixed-term contract, the client partnership is secured until at least 2027, offering strong potential for future opportunities.

Key deliverables in this role will include: 

• Leading the transition of hard FM services to a new, smart commercial office building.
• Managing a 24/7 site team of 12, including recruitment, development, and performance.
• Ensuring all planned and reactive maintenance services are delivered to the highest standard.
• Driving operational excellence, statutory compliance, and a strong health & safety culture.
• Building strong, trusted relationships with the client, acting as their key point of contact.
• Managing the financial performance of the contract, including P&L, WIP, and debt recovery.
• Overseeing service partner performance to ensure quality and value for money.

What we’re looking for

• Proven experience in contract or site management within the building services/FM sector.
• A strong track record of managing teams in a critical or corporate environment.
• Skilled at leading through change, with excellent communication and stakeholder skills.
• Sound commercial knowledge and experience managing contract budgets and performance.
• A proactive, hands-on leader with a focus on service excellence and continuous improvement.

Benefits:

We're always evolving our benefits to ensure we're attracting and retaining great people.  Some of what you can expect includes: 

• Car/Car allowance
• 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days
• Pension with a leading provider and up to 8% employer contribution
• Personal Wellbeing and Volunteer Days
• Private Medical Insurance
• Life Assurance
• Salary sacrifice car scheme (Hybrid/Electric Vehicle)
• Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
• Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes

Next Steps: 

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.  

We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. 

About Us:

We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. 

Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. 

Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. 

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