Job Location : Birmingham, UK
NEW CONTRACT OPPORTUNITY WITH AN ESTABLISHED IT CONSULTANCY FOR A 2ND LINE SUPPORT ENGINEER WITH DV SECURITY CLEARANCE
Overview:We are seeking a highly skilled 2nd Line Support Engineer with active DV clearance to join our client's team in Birmingham. This is a full-time, on-site role supporting a secure environment and requires a candidate with a strong technical background and the ability to work under pressure.
Key Responsibilities:
Provide 2nd line technical support across a secure infrastructure
Troubleshoot and resolve hardware, software, and network issues
Escalate complex problems to 3rd line or specialist teams where necessary
Maintain documentation and update support tickets
Support patching, upgrades, and deployments as needed
Ensure compliance with security protocols and standards
Essential Skills & Experience:
Active DV clearance (Developed Vetting - essential)
Proven experience in a 2nd line support role
Strong knowledge of Windows operating systems, Active Directory, and basic networking
Familiarity with ITIL processes and service management tools
Excellent communication and problem-solving skills
Desirable:
Experience working in a secure, government or defence-related environment
Certifications such as CompTIA, ITIL, or Microsoft (MCP/MCSA)
TO BE CONSIDERED….
Please either apply by clicking online or emailing me directly to For further information please call me on . I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to connect with me on LinkedIn, just search Dominic Barbet. I look forward to hearing from you.
Salary : 180 - 200
Apply Now!