Are you looking to join a unique learning and development venue known for supporting leadership, team development, and organisational growth?
Our client, a leading venue in Warwickshire, is seeking an experienced Conference & Event Sales Office Manager to drive revenue targets and nurture client relationships. They have a strong reputation for quality and long-standing relationships with many of the UK's leading businesses making this an exciting opportunity for a proven sales leader to make a significant impact within a renowned organisation.
As the Conference & Event Sales Office Manager, you will play a pivotal role in driving revenue growth and delivering exceptional customer experiences. You will lead, coach and inspire a talented Sales team, fostering a proactive sales mindset and collaborating across departments to achieve targets.
This position is crucial in maintaining the venue's strong reputation for quality and long-standing relationships with leading UK businesses.
Key Responsibilities:
- Lead, support and develop a team of conference sales professionals, ensuring exceptional service, enquiry rates, conversion and overall sales performance for the venue
- Oversee all enquiries, proposals and conversions for a diverse range of events and functions
- Drive conversion rates through coaching, training and the implementation of effective sales strategies
- Monitor team performance and support professional growth through regular one-to-ones and development plans
- Responsible for yield management for all conference and event facilities in the venue.
- Work with the business development team on forecasting, driving the team and raising the conversion rate
- Lead the Sales team's input into weekly reviews, monitor booking pace and support meeting room and accommodation yield decisions
- Conduct weekly audits of sales data, encourage a proactive sales mindset
Who They’re Looking for:
- Proven experience leading a successful sales team in a venue, hospitality, or events-based environment
- Hands-on experience with venue management systems
- Ability to analyse data and translate insight into action
- Confident communication skills with experience managing senior client relationships
- Natural leadership style that builds team capability
- Highly organised with strong attention to detail and process consistency
- Passionate about delivering exceptional customer experiences with a genuine interest in client success
Benefits:
- Profit-related bonus
- Pension matching up to 10% (employee pays 5% Company pay 10%)
- Death in service x4
- Employee referral scheme
- Medical insurance
- Free car parking
- Use of leisure facilities
- Early finish on Fridays
- Ongoing learning and development opportunities
Alongside this generous benefits package, you'll be immersed in a values-led environment where collaboration, client success and personal growth are at the heart of everything they do.
Intrigued?
Ready to lead, coach and inspire a high-performing sales team where people and clients come first. Apply now!