Community Manager - Sphere Digital Recruitment : Job Details

Community Manager

ASAP Start

£225 per day, outside IR35

Full time (office 1-2 days per week)

3 month contract

My client are a leading Social Media Agency who are looking for a Community Manager to work on a 3 month contract for a leading consumer tech brand. Your main objective will involve establishing connections with followers, stimulating discussions, and fostering brand support. Collaboration with the social media and marketing teams will be pivotal in devising community engagement plans, overseeing social media channels, and elevating brand standing.

You will be reporting to the Head of Influence

The Role

• Engage proactively with social media followers, responding promptly to comments, messages, and mentions.
• Build positive relationships by actively participating in discussions, addressing inquiries, and providing support.
• Monitor community sentiment, identifying trends, concerns, and engagement opportunities.
• Curate user-generated content to strengthen brand affinity and foster community belonging.
• Collaborate with the content team to create community-focused content calendars and campaigns.
• Implement strategies for social media community growth, including outreach, partnerships, and influencer collaborations.
• Identify and empower brand advocates, amplifying their positive experiences.
• Utilize user-generated content and testimonials to demonstrate brand authenticity.
• Track social media analytics to measure performance and identify trends.
• Provide stakeholders with regular reports and actionable insights.
• Monitor social media channels for potential issues, escalating concerns and providing resolutions.
• Collaborate with teams to address community concerns and protect brand reputation.
• Ensure alignment of community engagement efforts with overall business goals.
• Share community insights with relevant stakeholders to inform decision-making.

You

• Demonstrated track record in community management, social media engagement, or related fields.
• Comprehensive grasp of social media platforms, emerging trends, and effective strategies.
• Exceptional communication skills and adeptness in engaging diverse online communities.
• Innovative thinker with a dedication to cultivating and growing online communities.
• Ability to thrive both independently and collaboratively in dynamic environments.
• Previous experience in crisis management and conflict resolution is advantageous.
• Proficient in utilizing social media management tools and analytics platforms.
• Proven capability in data analysis, deriving insights, and providing data-informed recommendations.
• Genuine enthusiasm for the brand and a sincere commitment to fostering positive community relationships.

***PLEASE NOTE, YOU MUST HAVE THE RIGHT TO WORK IN THE UK IN ORDER TO BE CONSIDERED FOR THIS JOB***

APPLY

You can apply for this role of Community Manager now by sending me your CV. Do not forget to register as a candidate too.

Maeve Kerr

Consultant

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy.