Commercial Vehicle Service Advisor - ASI Recruitment : Job Details

"The biggest thing in truck maintenance is communication. Knowing what's going on with your vehicle means less downtime and safer roads." - Mark

Commercial Vehicle Service Advisor

£32,000 - £34,000 Basic Salary!

Bonus Scheme + OT Pay!

Well Established, Long Standing Business!

Croydon Area

Looking for a role where your skills are valued, your days fly by, and you’re part of a team that genuinely enjoys what they do?

This is a fantastic opportunity to join a successful, well-respected commercial vehicle dealership with a friendly, down-to-earth team and a great reputation in the industry. You’ll play a key role at the heart of the service operation—connecting with loyal customers, working with a supportive team, and helping keep businesses moving.

What You’ll Be Doing:

• Acting as the first point of contact for customers—friendly, efficient and knowledgeable.
• Booking in vehicles, raising job cards, and preparing accurate quotes.
• Advising customers on repair options and keeping them updated throughout the process.
• Registering new vehicles and ensuring all tax and invoicing paperwork is correct.
• Sourcing unavailable parts and working with suppliers and internal teams.
• Keeping the service reception running smoothly with clear, professional communication.
• Working within health & safety and dealership standards at all times.

What’s On Offer:

• £30,000-£32,000 base salary + paid overtime (up to £34k total package).
• Up to £2000 Bonus per year!
• Monday to Friday 8:00am - 5:30pm 1 in 2 Saturdays, 8:00am - 12:00pm.
• Paid OT for 1 in 2 Saturday mornings (4 hrs).
• 22 days’ annual leave plus bank holidays.
• Long-term career stability in a reputable and growing business.
• Friendly team, positive culture, and supportive management.

What We’re Looking For:

• Previous experience as a Service Advisor or Parts Advisor (ideally commercial vehicle background)
• Excellent communication and customer service skills
• Strong administrative abilities and confident PC use
• Ability to multitask and stay calm under pressure
• Knowledge of vehicle service/aftersales processes is highly desirable

Ready to take the next step in your career? Apply today and become part of a company that values your contribution, supports your development, and gives you a place to thrive.

Other Opportunities

If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!

Referral Scheme

If you’re not a Service Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch.

Important

ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one

The job is based in the Croydon Area and our client would like you to have a commute you can carry out in the long term.

If you would like to know more about this exciting opportunity please get in touch with your current and accurate CV.

Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.