Commercial Data Analyst - Graduate - MSA Data Analytics Ltd : Job Details

An excellent opportunity has arisen for a Graduate Data Analyst to join a leading financial services organisation within their high-performing Information Management team. This role is ideal for a recent graduate or early-career candidate with strong analytical skills and, ideally, some commercial experience who is looking to build a career in data and analytics.

You’ll work with customer, product, and campaign data to deliver meaningful insights that influence decision-making, support business strategy, and improve customer outcomes.

Key responsibilities:

• Develop and maintain data models, reporting tools, and dashboards.
• Analyse trends across customer products, segmentation, marketing campaigns, and complaints.
• Deliver regular reporting as well as ad-hoc analysis, providing clear, actionable insight to stakeholders.
• Support campaign targeting and maintain customer prompt processes, including creation of accurate customer mailing files.
• Produce scheduled complaint reporting for internal and external requirements.
• Act as a point of contact for presenting findings, explaining analysis, and responding to queries.
• Work collaboratively with colleagues across the Information Management team to ensure consistency and identify improvements.
• Extract and manipulate large datasets using tools such as Business Objects, SQL, or Excel, applying advanced formulae and functions.
• Identify, develop, and implement improvements in reporting and outputs, making use of automation and technology where possible.

Skills & experience required:

• Degree (or equivalent) in a numerate or analytical subject such as Mathematics, Statistics, Economics, Data Science, or Business Analytics.
• Ideally 12 months’ commercial experience in a data-led role (e.g. placement year, internship); exceptional recent graduate talent will also be considered.
• Advanced Excel skills, with the ability to manipulate and transform complex datasets.
• Exposure to BI, data mining, or reporting tools such as Power BI, SQL, SPSS, or Business Objects.
• Strong analytical mindset with excellent attention to detail.
• Ability to interpret data and deliver insight clearly to both technical and non-technical audiences.
• Proactive, solutions-focused approach with strong business acumen.

Additional information:

• This is a hybrid role requiring two days per week in the Birmingham office.
• Applicants must have full right to work in the UK, as visa sponsorship is not available.