Commercial Account Handler - Insure Recruitment : Job Details

An excellent chance to advance your thriving career in the insurance sector!

We're seeking an experienced commercial account handler to join a well-established and growing corporate team in Chichester, West Sussex. This role offers fantastic hybrid flexibility, with 3 days in the office and 2 days working from home.

As a commercial account handler, you will be an integral member of a team dedicated to delivering customised business insurance and effective risk management solutions to large multi-million residential and commercial property owners.

Reporting to the Broking Team Leader, you will collaborate closely with highly experienced Account Executives to deliver exceptional customer service.

Your responsibilities will include (but are not limited to):

• Creating documents for new clients and handling mid-term adjustments and renewal information.
• Ensuring all customer details are recorded accurately.
• Obtaining renewal terms for customers, exploring all options before providing the best available solution.
• Managing insurer and customer queries about their policies.
• Confirming coverage with relevant insurers, processing policies, and chasing outstanding documentation when required.
• Dealing with account queries and credit control matters, highlighting any concerns.

Expectations & qualifications:

• Proven experience within a similar Commercial Account Handler capacity.
• Knowledge of lines of business such as Property, Casualty, Real Estate, etc.
• Prior experience handling corporate clients would be an advantage; however, experience handling SME commercial business will be considered.
• Risk-aware in handling customer information, 100% customer-centric, focused on the best possible outcome for customers at all times.
• Exceptional communication skills with confidence in liaising with all interested parties.
• Acturis systems experience would be advantageous.

Alongside a highly competitive salary, you will also enjoy some great benefits, such as:

• Pension contribution scheme.
• Hybrid flexibility after initial induction.
• 25 days annual leave with options to buy/sell additional holiday.
• Loads of flexi-benefits to choose from (including gym membership, season ticket allowance, etc).

Please apply for the role by submitting your most up-to-date CV.

At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we’re looking for in this or other roles.