Commercial Account Handler - Capio Recruitment Insurance : Job Details

Job Title: Commercial Account Handler

Location: Leamington Spa

Salary: £50,000 - £80,000

Benefits: As provided by consultant (please confirm if specific benefits should be included)

About the Company:

This well-established insurance brokerage has a rich history of growth and expertise, with a strong presence across the Midlands. Recognised for its collaborative and supportive culture, the firm specialises in delivering commercial insurance solutions — including property, casualty, motor, professional negligence, cyber, and management liability — to a diverse client base.

Role Summary:

As a Commercial Account Handler, you will play a key role in supporting Account Executives, managing client portfolios, and delivering exceptional service across a range of insurance products. This position offers the opportunity to strengthen client relationships, develop market knowledge, and progress within a supportive and growing business.

Key Responsibilities:

• Client Management: Respond promptly to queries and build lasting relationships, ensuring tailored cover that meets client needs.

• Policy Administration: Manage new business, renewals, endorsements, and cancellations with accuracy and efficiency.

• Insurer Negotiation: Liaise with insurers to secure favourable terms and negotiate on behalf of clients.

• Compliance: Ensure adherence to FCA regulations and stay up to date with market developments.

• Collaboration: Work closely with Account Executives and colleagues to deliver seamless service and share best practice.

Requirements:

• Previous experience in an Account Handler role within insurance.

• Strong knowledge of commercial insurance products and markets.

• Understanding of FCA compliance and regulatory standards.

• Proficiency with insurance platforms (Acturis knowledge desirable).

• ACII qualification (or willingness to work towards) is advantageous.