Commercial Account Handler - Capio Recruitment Insurance : Job Details

Job Title: Commercial Account HandlerLocation: NewburySalary: Up to £45,000 (DOE)

About the Company:

A well-regarded insurance brokerage known for its customer-centric approach and strong industry relationships. The company continues to expand its Commercial lines team and offers a collaborative work environment with a focus on development.

Role Summary:You’ll support the delivery of commercial insurance solutions to new and existing clients. This is an opportunity to grow with a firm that values internal progression and technical development. The role supports flexible working and a structured career path within the business.

Key Responsibilities:• Arrange and secure appropriate cover for new business and renewals: Ensure clients have the right level of protection• Handle assigned MTAs and quotations in line with strategy: Keep client coverage up-to-date and accurate• Manage client relationships and risk assessment: Deliver tailored insurance solutions• Liaise with insurers and brokers: Ensure smooth handling of quotations, policies, and claims• Maintain records and compliance systems: Support regulatory requirements and internal workflow• Manage Aged Debtors: Offer clients appropriate premium finance solutions• Handle claims as required: Provide support or escalate to the in-house claims team• Represent the business at industry events: Strengthen partnerships and stay on top of market trends

Requirements:• Minimum Cert CII or working toward it• At least 3 years’ experience in general insurance• Strong communication and relationship-building skills• Good understanding of commercial insurance needs and broking procedures• Organised, motivated, and client-focused• Experience using Acturis (preferred)

If this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet.

Related Job Titles: Commercial Broker, Commercial Insurance Handler, SME Account Handler, Corporate Account Executive, Commercial Lines Advisor