Job Location : Newport, UK
Role - Collections & Recoveries Executive
Location - Hybrid working with office based in Newport
Hours - Mon-Fri fulltime
With vibrant and collaborative offices in Newport, our client really is creating a progressive and engaging place to work.
They are an award winning business, and with one eye on the future, no two days will be the same, no matter what your role. Customers are at the heart of everything they do, and it is the way that they do business, and the technology they deploy to support customers which keeps them coming back to them.
That's why they need people like you. People with a passion for people. An open ear, a kind word, explaining things in simple terms - It's the little things that make a big difference when it comes to customers.
They are now recruiting for a Collections Executive to join their team in Newport. Using active listening skills to understand the challenges customers have in making payment, you will apply superior interpersonal skills to formulate payment plans that support customer needs and meet business targets. The right candidate can adapt their style to gain the best outcomes from each customer conversation.
Key Responsibilities
Candidates will come from a customer service background, have an excellent telephone manner and the ability to actively listen.
Benefits
We are proud to be a member of Stonewall's Diversity Champions programme and are committed to Equality and Inclusion in the workplace.
A bit more about our client
They were established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 26 years on, they have grown to become one of the UK's largest independent finance houses, helping more than 45,000 businesses to access finance to purchase business-critical equipment and vehicles quickly and easily.
Salary : -
Apply Now!