Clinical Receptionist - TRIDENT HEALTHCARE SOLUTIONS LIMITED : Job Details

Scan Assistant / Customer Service Assistant needed to work for a Private baby clinic based between Maidstone & Canterbury

• Locations: Between Canterbury & Maidstone Clinics
• Hours: Part-time (approx. 32 hours/week, may vary)
• Pay: £12.46/hour | ~£19,138 per annum (based on average hours)
• Plus commission on in-clinic product and scan add-on sales
• Travel expenses covered between Canterbury and Maidstone
• Start Date: First week of November ideally

Trident Healthcare is seeking a compassionate and customer-focused Scan Assistant / Customer Service Assistant to join a private baby scan clinic team across Canterbury and Maidstone. This is a fantastic opportunity to work in a warm, welcoming environment supporting expectant families.

Your Weekly Schedule:

Weekends (3x per month):

• 2x shifts – Canterbury (9am–5pm)
• 1x shift – Maidstone (9am–5pm)

Weekdays:

• 2x Wednesdays – Canterbury (approx. 12pm–8pm)
• 2x Tuesdays – Canterbury (approx. 12pm–8pm)
• 2x Tuesdays – Maidstone (approx. 12pm–8pm)
• Note: Weekday hours are diary-dependent and may vary.

Key Responsibilities:

• Booking appointments and managing enquiries
• Acting as a chaperone (training provided)
• Welcoming clients and providing in-clinic support
• Handling payments (cash/card)
• Managing clinic paperwork and feedback
• Responding to customer messages via chat
• Opening/closing the clinic
• Stock management and general upkeep
• Completing training modules as required

What We’re Looking For:

• Minimum 2 years’ experience in a similar role of customer service
• Strong IT, verbal, and written communication skills
• Must be 18+ and eligible to work in the UK
• Enhanced DBS (adult workforce) required before start
• Professional, compassionate, and reliable
• Must be able to drive with own car, Travel expenses covered between Canterbury and Maidstone

Interested?

Apply now and a member of the Trident Healthcare team will be in touch!