Client Services Manager - KCR Solutions : Job Details

KCR are working with this reputable firm of accounts based in the Darlington area in their search for an experienced and client-focused Senior Client Manager. The ideal candidate will have extensive experience in managing client relationships within a practice environment, possessing strong leadership skills to oversee a team and ensure exceptional service delivery.

Benefits of Role

· Competitive Salary

· Flexible working

· Opportunity to progress (no ceiling).

Responsibilities:

• Work closely with the wider team to ensure compliance with accounting standards, regulations, and best practices.
• Oversee the preparation and review of financial reports, corporate tax returns, personal tax returns, and other documentation for accuracy and completeness.
• Serve as the primary point of contact for a portfolio of clients, nurturing and strengthening relationships.
• Understand client needs, goals, and challenges to offer tailored financial solutions and advice.
• Maintain regular communication to provide updates on financial matters and address client enquiries promptly.
• Lead and manage a team including junior staff, providing guidance, mentorship, and training.
• Delegate tasks effectively, ensuring client deliverables are met with high quality and within specified timelines.
• Foster a collaborative and supportive work environment, encouraging team growth and development.
• Offer strategic financial advice, including corporate and personal tax planning, budgeting, and forecasting, to assist client financial performance.
• Stay updated on industry trends and regulatory changes, advising clients accordingly.
• Collaborate on practice development to identify opportunities for business growth and expansion.
• Contribute to the practice development, including reviewing new software to ensure continued improvement both internal systems, processes and client engagement.

Essential Skills

• Relevant qualification such as ACCA, ACA or qualified by experience.
• Minimum five years’ experience of working in an Accountancy Practice
• Have excellent written and verbal communication skills to be able to deal with people at all levels.
• Be willing to learn and develop your skills and experience.
• Have good organisational skills that can be applied in a busy office environment.
• Have excellent attention to detail.

THIS ROLE WILL BE OFFICE BASED.