Client Services Coordinator - Floss Agency : Job Details

Based in Tunbridge Wells and reporting to the Client Services Manager, the Client Services Coordinator will provide general administration support to the Client Services Department.

Duties:

• Provide general administration and support for the Client Services Department.
• Undertake the preparation and running of Planned Preventative Maintenance Contracts , remedial works and requests for callouts in an efficient manner.
• Operate and keep up to date all systems of filing and recording as required by company procedures and efficiently.
• Have clear and efficient communication skills, both written and spoken, with all levels of customer, supplier and work colleagues.
• Efficiently manage time to achieve maximum results and avoid delays.
• Understand and operate within the company authority structure, willingly receive fair and reasonable instructions.
• Make and keep commitments but do not undertake the unachievable, and where appropriate to properly delegate tasks.
• Manage telephone and email correspondence.
• Adhere to the requirements of the Company Handbook.

Areas of Responsibility:

• Administrative & Coordination
• Planned Maintenance & Extra Works
• Health & Safety & Compliance
• Finance & Invoicing

Skills & Requirements:

• Current / previous customer service experience within an office environment.
• Strong IT and admin skills with the ability to learn internal systems.
• Excellent communication and time management.
• Ability to follow instructions, meet deadlines independently or working collaboratively.
• Flexibility to adapt as the role evolves and undertake any ad/hoc duties as required.

Hours of Work:

Monday to Friday - 0830 to 1730.

Free on-site parking

Preference will be given to candidates living in the local area.

Floss Agency is an employment specialist working on behalf of our client.