Client Services Administrator - Reed : Job Details

• Annual Salary: £32,000 - £39,000
• Location: Enfield, London, EN1
• Job Type: Full-time, office-based (8am-5pm) - 40 hours per week - 5 day working week on a rota basis - Monday to Saturday

Join an independent family-run company dedicated to enhancing the independence of the elderly and disabled through innovative solutions and specialist equipment. Located in London's largest independent living centre and part of a dynamic healthcare services group, we are aiming for significant growth and continuous improvement. We are excited to offer a new opportunity for a Client Support Advisor to join our dedicated team.

Day-to-Day of the Role:

• Provide exceptional customer service and care, ensuring all clients feel supported and valued.
• Coordinate administrative tasks and manage scheduling duties to enhance operational efficiency.
• Collaborate with team members to ensure optimal performance and adherence to company standards.
• Participate in service improvement initiatives and contribute to the development of new projects.
• Assist in various customer-facing and operational aspects of the showroom as needed.
• Maintain high standards of presentation and organisation within the showroom environment.

Required Skills & Qualifications:

• Strong team player with excellent organisational and computer skills.
• Exceptional interpersonal and verbal communication abilities, with a polite and professional demeanor.
• Ability to adapt to a changing environment and acquire new skills quickly.
• Good numerical skills and attention to detail.
• Previous experience in retail or healthcare is beneficial but not essential as comprehensive training will be provided.
• Willingness to undergo a DBS check.

Benefits:

• Competitive salary package.
• 21 days paid holiday per annum, increasing to 26 days after 5 years of service, plus Bank Holidays.
• Opportunities for career progression and skill development within a growing company.
• Part of a company committed to continuous improvement and expansion to better serve our community.