Client Services Administrator - Reed : Job Details

Are you a recent graduate or an experienced administrator looking for a role where you can make a real impact? This opportunity offers a dynamic and varied position within a professional services firm, supporting both internal teams and external clients.

You’ll be joining a well-established organisation that works with a diverse range of clients—from small businesses to large corporate groups—offering services across advisory, finance, and compliance.

What you’ll be doing:

This role is central to the smooth running of the business. You’ll be involved in a wide range of tasks, including:

• Supporting client onboarding, compliance checks, and record management
• Handling incoming calls and responding to general enquiries
• Providing reception cover and creating a welcoming environment for visitors
• Following up on client communications and ensuring deadlines are met
• Suggesting and implementing improvements to internal processes
• Preparing and formatting documents, letters and reports
• Managing client data and documentation accurately
• Assisting with general administrative duties across departments

What we’re looking for:

Whether you’re a graduate or have some office-based experience, we’re looking for someone who is:

• A confident communicator with a strong customer service mindset
• Organised, detail-oriented and able to manage their own workload
• Enthusiastic, approachable and a team player
• Comfortable using Microsoft Office and quick to learn new systems
• Proactive and keen to contribute ideas for improvement

What’s in it for you:

We believe in supporting our people and helping them grow. You’ll benefit from:

• A competitive salary with regular reviews
• 25 days’ holiday plus bank holidays
• A contributory pension scheme
• Access to an Employee Assistance Programme
• Staff discount schemes
• A collaborative, inclusive environment where your ideas are valued
• Opportunities to gain experience across different departments and client types