Client Service Manager - Reed : Job Details

• Location: Ferndown
• Job Type: Full-time

We are seeking a Senior Client Service Manager to oversee a portfolio of clients and lead a high-performing team in delivering exceptional accountancy, audit, and tax services. If you are a strategic leader with a passion for client service and team development, this role offers the opportunity to contribute to strategic goals and foster a culture of excellence within the team.

• Manage a portfolio of clients, ensuring timely and efficient delivery of services.
• Act as the primary relationship manager, coordinating all client services.
• Lead and mentor a team, setting clear objectives aligned with business strategy.
• Monitor budgets, chargeable hours, and recoverability across the team.
• Conduct annual fee reviews and ensure compliance with regulatory standards.
• Organise workflow to maximise team productivity and client satisfaction.
• Support training and development initiatives for team members.
• Promote services to existing and potential clients through networking and engagement.

• ACCA/ACA qualified (or equivalent).
• Proven leadership and team management experience.
• Strong communication and problem-solving skills.
• High level of integrity and client confidentiality.
• Excellent time management and organisational abilities.
• Proficiency in relevant IT systems and software.
• Minimum 3 A-levels (grades A–C) or equivalent.
• Minimum 5 GCSEs (including Maths level 7+ and English level 6+).

• Opportunity to work flexibly across regional offices.
• Competitive salary and performance-related bonuses.
• Comprehensive training and development programs.
• Access to industry-leading tools and technologies.
• Supportive and inclusive team environment.

To apply for the Senior Client Service Manager position, please submit your CV.

Reed Accountancy are a specialised and trusted agency with over 60 years in Finance & Accountancy. 

Interested? Apply now to take the next step in your career.