Client Relationship Coordinator - Halmer Recruit : Job Details

Client Relationship Coordinator

Our client

We are currently supporting a long-term client of ours who is looking for an Account Executive to join their team due to expansion from taking on new clients. They have a hugely supportive working environment with inhouse training from day one with excellent career development as you grow into the role. Due to year on growth, they have expanded across two different sites and it’s an exciting time to join the team and contribution to their excellent client service delivery. They offer a competitive salary with excellent company benefits such as private medical, life assurance and gym memberships.

Hours: Monday - Friday (37.5 hours/week)- between 8:00am - 5:30pm e.g. 9am - 5pm or 8am - 4pm

Location: Hampton

Salary: £26,000 - £29,000 DOE + up to 2.5% annual bonus

Perks: Subsidised gym membership, private medical, generous holiday, supportive working culture

Job description

This is a varied and fast-paced role supporting the Account Manager in delivering brilliant service to an established client base. From onboarding new vehicle orders to handling queries and producing contracts, you’ll be a key player in ensuring smooth operations.

You’ll be responsible for:

• Acting as the go-to person for day-to-day client communication
• Producing key client documentation within defined deadlines
• Managing new vehicle orders, progress updates, contract generation, and deliveries
• Responding to queries from clients and drivers with confidence and care
• Creating monthly invoices and recharges
• Authorising external supplier orders
• Producing regular and ad hoc client reports
• Advising on rescheduling and early terminations (with guidance)

Key skills

• First-rate communication and organisation
• Accuracy and efficiency under pressure
• Collaborative team player with a proactive mindset
• Confidence in handling client queries and multitasking
• Ability to learn and work independently within a professional setting

What’s on offer?

• Competitive salary + up to 2.5% annual bonus
• 25 days holiday (increasing with service to 30)
• Generous sick leave and life assurance (3.5x salary after 6 months)
• Pension scheme and private medical (post-assessment period)

• Subsidised gym membership
• Annual salary review and clear progression path
• Smart office dress code and an inclusive, respectful team culture