Client Executive - Energy & Power - Dolphin Stone Consultancy LTD : Job Details

Role - Client Executive - Energy & Power

What is the role?

This is an ideal role for an expert, confident, personable and hardworking individual to work in a dynamic and fast-growing specialty division. As an experienced Broker, you will be encouraged to service existing clients in the banking sector and also acquire and develop new clients.

The role will require the successful candidate to lead retail accounts, and provide specialist risk management advisory services and innovative client service solutions, and building relationships within the UK Energy sector.

What will you be doing?

• Create and deliver renewal strategies for clients, co-ordinating with the wider Energy and Power team.
• Monitor accounts progress (payments, collections, etc.) anticipating and preventing problems when possible.
• Maintain strong relationships with clients, colleagues, and insurance markets
• Ability to communicate key cover terms and conditions to clients.
• Development of new business opportunities.

What do you need to apply to this role?

• Solid and proven experience of managing large client accounts
• Professional affiliation/accreditations desirable (ACII part/fully qualified (or equivalent) preferred)
• Energy Insurance background desirable or a retail client servicing background
• Strong communication and influencing skills are essential
• Strong analytical and problem-solving skills are ?essential
• Ability to identify when to escalate an issue or not where it is beneficial to the delivery of client service.
• Strong computer skills including demonstrable proficiency in Excel, Word, Outlook, and PowerPoint essential
• Demonstrates confidence in presenting to clients and internally.

What you will be rewarded with?

• Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
• Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.