Client Associate - Kate+Co : Job Details

The KC Group is proud to be recruiting for one of the UK’s leading occupational health and wellbeing providers. We’re looking for a highly organised Client Associate to support patients, clinicians, and operational teams, ensuring cases are managed smoothly and efficiently.Key Responsibilities of the Client Associate Role:

• Manage diaries, appointments, and case administration.
• Handle calls, emails, and meet-and-greet duties.
• Upload and release medical reports (GDPR compliant).
• Liaise with GPs, specialists, patients, and third parties.
• Maintain accurate records and support health surveillance activities.

To be considered for the Client Associate role: 

• Strong admin skills and confident with MS Office.
• Excellent attention to detail and organisation.
• Professional, discreet, and customer-focused.
• Able to prioritise, work independently, and as part of a team.

Benefits of the Client Associate role Include:

• Location: Derby (with hybrid working—1 day WFH after training)
• Hours: Full-time, 37.5 hrs/week (core hours 08:00–18:00, Mon–Fri)
• Salary: £24,000 per annum
• Pension (up to 6%), life assurance
• 25 days holiday + bank holidays, increasing with service
• Birthday day off, gym discount, cycle to work, health cashback plan

Contact Reiss Craythorne at  for more information on the role.If unsuccessful, your CV will be kept on file for future opportunities.