Cleaning Supervisor - Thefutureworks : Job Details

Are you a hard-working, reliable, and experienced facilities professional with a strong understanding of cleaning and a commitment to achieving high standards?thefutureworks are looking for a dedicated Campus Services Officer's to join the team in London, helping to ensure our campus remains a safe, clean, and welcoming environment for students, staff, and visitors.This is a fantastic opportunity for someone who takes pride in maintaining high standards, thrives in a supervisory role, and enjoys a varied, hands-on position that combines team leadership with day-to-day operational responsibilities.Reporting to the Senior Campus Services Manager, you will:* Supervise a team of Cleaners.* Manage daily cleaning operations, ensuring work is carried out efficiently, to schedule, and to the highest quality.* Be responsible for maintaining health, safety, hygiene, and customer service standards across your areas of responsibility.* Provide support for low-level maintenance, including minor repairs, routine inspections, and assistance with Planned Preventative Maintenance (PPM) tasks in collaboration with the Campus Support Technician.Key Responsibilities:* Supervise, support, and motivate a team of Cleaners to meet service standards.* Organise rotas, manage workloads, and monitor staff attendance.* Conduct cleaning audits and report on standards.* Perform and oversee deep cleaning duties using appropriate materials and equipment.* Support health and safety practices, including COSHH, manual handling, and infection control.* Assist in staff training and ensure team compliance with policies and procedures.* Monitor and maintain stock levels, cleanliness of storage areas, and safe use of equipment.* Handle waste disposal in line with university procedures.* Deliver excellent customer service to enhance student and staff experience.* Carry out basic maintenance and assist with compliance-related tasks as needed.What we're looking for:* Proven experience in a cleaning supervisory.* Sound knowledge of hygiene standards, health and safety regulations, and infection control.* Practical experience with minor maintenance tasks is desirable.* Proficiency in Microsoft Office and confidence in both written and verbal communication.* Ability to work independently and as part of a team, with a proactive, can-do attitude.* Flexible approach to working hours and responsibilities.* Excellent customer service.Additional Information:* Hours: 37.5 hours per week* Shift Pattern: 05:00 - 13:30, working 5 days over 7, including some weekend cover.