Claims Handler - Reed : Job Details

Claims Handlers - Travel InsuranceStart Date: October 2025*Interviews available now*Are you a natural problem-solver with a passion for helping others? We’re looking for empathetic and detail-focused Claims Handlers to support customers through unexpected travel disruptions.What You’ll Do: 

• Be the first point of contact for travel insurance claims
• Assess and process claims efficiently and accurately
• Communicate clearly and compassionately via phone and email
• Handle a variety of cases, from lost luggage to emergencies
• Ensure customers feel supported every step of the way

What We’re Looking For: 

• Excellent communication and customer service skills
• Ability to manage high volumes of calls and emails
• Strong attention to detail and calm under pressure

Training & Hours: 

• 8 weeks of full-time training (Mon–Fri, 9am–5:30pm) – no leave during this period
• Post-training shifts: Rostered between 8am–6:15pm, Mon–Sat
• One Saturday every 6 weeks (with a day off in lieu)

Interested? Please click apply today for immediate consideration.