Claims Handler - Reed : Job Details

Claims Handlers - Travel Claims 

• £26,210 per annum (potential £30,300 following probation, training, targets)
• Full Time 40 hours/week
• Shift Rota: 8AM–6:15PM | Mon-Fri, 1 Sat every 6 weeks (time off in lieu)
• Start Date: August 2025
• Interviews available now

Join a supportive team helping customers through unexpected travel disruptions. If you’re empathetic, detail-oriented, and thrive in a fast-paced environment, this could be the perfect fit.

What You’ll Do:

• Handle travel insurance claims from first contact to resolution
• Communicate clearly and compassionately via phone and email
• Assess policies, gather documentation, and process claims efficiently

What We’re Looking For:

• Excellent communication and customer service skills
• Ability to manage high volumes of calls/emails
• Calm, accurate, and empathetic under pressure

Training & Hours:

• 8 weeks full-time training (Mon–Fri, 9am–5:30pm) – no leave during this period
• Post-training shifts: Rostered between 8am–6:15pm, Mon–Sat
• One Saturday every 6 weeks (with a day off in lieu)

Benefits:

• 25 days holiday + bank holidays
• Pension scheme
• Health & wellbeing support
• Career progression opportunities
• Bonus for additional language skills

Interested?Apply now or call  to book your interview slot.