Claims Coordinator - Hybrid London - Adjusting Appointments Limited : Job Details

Claims Coordinator - Hybrid London

Adjusting Appointments Limited

Job Location : Surrey, UK

Posted on : 12/05/2025 - Valid Till : 18/06/2025

Job Description :

An experienced Claims Administrator is required by a renowned Global Loss Adjusters to be part of a newly developed team which will be an exciting time to join where you will work closely with a designated Adjuster and Specialists providing full administration support.

The role will be hybrid with a mixture of working from home and the London City Office.

Key responsibilities:

  • Supporting the Senior Manager and being part of a newly developed division
  • Establish client relationships and assist with client liaison
  • Assist with marketing and promotion of the product
  • Manage new claims including first instruction, setting up files, risk screening and triaging
  • Work closely with Adjusters to assist with the investigations and the validation of major and complex claims
  • Oversee the lifecycle of the claims files through to settlement
  • Liaise with all relevant parties involved in the claims process including policyholders, insurers, brokers etc.
  • Carry out general administration duties as and when required

About You:

  • Claims Handling experience preferably with a Commercial Insurance bias
  • Have an interest in recycling/waste regeneration
  • Organised and be able to self-manage your own workload
  • Be accurate and have an analytical approach
  • A good communicator, verbal, written and face to face
  • A keenness to work in the city and be a team player
  • Good IT skills including Word and Excel
  • Preferably Industry qualified, or working towards CII or CILA

Salary and Benefits:

  • Competitive Annual Basic Salary
  • Hours are Monday to Friday 9.00am-5.00pm
  • 25 days holiday per annum plus bank holidays
  • Healthcare Scheme
  • Pension - 8% Employer, 2 % Employee
  • Life Assurance
  • Health Insurance

Salary : -

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