Cisco Engineer - Tektora Limited : Job Details

?? Tektora is hiring: Cisco Engineer (DV Cleared) ?? Permanent | ?? Onsite (4-5 days/week) | ?? Monday-Friday, 08:00-17:00 ?? UK-Based Facility | ?? DV Clearance Required

Tektora is supporting a key client in the expansion of their engineering team into 2025 and beyond. We're on the lookout for a skilled Cisco Engineer to join a high-performing environment, delivering robust technical solutions to predominantly DV-cleared UK customers.

This hands-on, facility-based role is perfect for someone with deep Cisco knowledge and expertise in one or more of the following areas: Networking, Security, Unified Collaboration, or Data Centre (DC) infrastructure.

?? Key Responsibilities

Customer Engagement - Act as a trusted technical point of contact, driving service delivery and strengthening operational relationships with customer teams.

Technical Problem Solving - Lead the resolution of complex issues using Cisco technologies across Security, Collaboration, and Data Centre environments.

Incident Management - Diagnose, troubleshoot, and resolve technical incidents effectively and efficiently.

Testing & Compatibility - Build or utilise test environments to resolve compatibility issues and explore advanced troubleshooting scenarios.

Knowledge Transfer - Create documentation, share insights, and deliver technical guidance to customers and internal colleagues.

Record Keeping - Maintain accurate records within incident and knowledge management systems, following internal processes and standards.

Clear Communication - Provide regular updates to both customers and internal stakeholders, ensuring transparency and clarity throughout.

What We’re Looking For

Security Clearance - Active DV Clearance is essential for this position.

Certifications - Strong preference for Cisco CCNA/CCNP certifications.

Technical Depth - Practical, hands-on experience in at least one of the following areas:

• Network
• Security
• Unified Collaboration
• Data Centre (DC)

Problem-Solving Ability - Demonstrated experience resolving complex technical issues across enterprise environments.

Strong Communicator - Clear, confident, and professional when engaging with both technical and non-technical stakeholders.

Customer-Focused - Proven ability to build and maintain positive customer relationships.

Detail-Oriented - Skilled in documenting technical work clearly and thoroughly.

?? Looking to take your Cisco expertise to the next level in a secure, high-impact role? Apply today or reach out to Tektora to learn more about this exciting opportunity.