Charity Reception/Administrator - Reed : Job Details

Receptionist/Administrator

• Hourly rate: £12.60 per hour PAYE
• Location: Sheffield, S10 and various sites in Sheffield
• Job Type: Interim – Full time hours

Join a dedicated team at a renowned charity in Sheffield. We are seeking a compassionate and professional Receptionist/Administrator to manage their front of house operations, providing a warm welcome and essential support to their visitors.

Day-to-day of the role:

• Greeting Visitors:
  • Welcome visitors with a friendly smile and provide a warm introduction to the centre.
  • Answer questions and direct visitors to the appropriate areas within the facility.
  • Support at some of the events when required and be a front facing presence to the public
• Administrative Support:
  • Handle phone calls, emails, and inquiries from visitors.
  • Assist with appointment scheduling and maintain accurate records.
  • Manage visitor sign-in and sign-out processes.
• Information Dissemination:
  • Provide information about our services, programs, and resources.
  • Explain the centre’s offerings and guide visitors to relevant materials.
• Maintaining a Welcoming Environment:
  • Keep the reception area tidy and organised.
  • Ensure that visitors feel comfortable and cared for during their time at the centre.
• Collaboration:
  • Work closely with other staff members to coordinate services and support.
  • Communicate effectively with clinical teams and other departments.

Required Skills & Qualifications:

• Excellent communication skills, both verbal and written.
• Demonstrated empathy and compassion, particularly in sensitive situations.
• Strong organisational skills to manage administrative tasks efficiently.
• Professional demeanour, maintaining a positive and professional presence at all times.
• Adaptability to meet the changing needs of visitors and the centre.
• Basic IT skills for managing appointments and records.
• Have a driving licence and access to a vehicle when required

Benefits:

• Opportunity to work in a supportive and compassionate environment.
• Being part of a team that makes a real difference in people’s lives.

To apply for the Receptionist/Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.