Caseworker - Member of Parliament - Love Success Recruitment : Job Details

Caseworker - London Constituency OfficeLocation: London (Office-based with some flexibility for home working)City based 3-6-month contract

£30,000-£41,000 pro-rata

We are looking for a dedicated Caseworker to join a London constituency office. This is a rewarding opportunity to make a real difference in people's lives, helping constituents resolve problems, access services, and have their concerns represented.

Key Responsibilities:

• Provide direct support to constituents, listening to their concerns and helping to resolve a wide range of issues.
• Draft correspondence and liaise with government agencies, local authorities, and other organisations to achieve positive outcomes.
• Maintain accurate records of casework, ensuring all matters are handled sensitively, confidentially, and in line with data protection regulations.
• Contribute to the wider work of the office, supporting community engagement and constituency priorities.

Essential Criteria:

• Proven experience handling casework and engaging effectively with the public.
• Strong understanding of parliamentary processes and the importance of data protection.
• Excellent written and verbal communication skills, with the ability to draft clear, professional correspondence.
• Highly organised, able to manage a busy caseload with discretion and professionalism.

Desirable Criteria:

• Experience using Caseworker.MP or other casework management systems.
• Security clearance, or no barriers to obtaining clearance.
• Salary dependent on experience

Love Success is acting as an Employment Business in relation to this vacancy.