Casework Manager - School Age Stat SEND - Hertfordshire County Council : Job Details

Casework Manager - School Age Stat SEND

Hertfordshire County Council

Job Location : Hertfordshire, UK

Posted on : 08/08/2025 - Valid Till : 19/09/2025

Job Description :

Job Title: Casework Manager - School Age Stat SEND

Starting Salary: £53,806 progressing to £59,497 per annum

Hours: 37 per week

Location: East, West and Countywide locations

Contract Type: Permanent & Fixed Term/Secondment (1 Year Maternity Cover)

Directorate: Childrens Services

We have 4 vacancies which are as follows:

  • x1 East - Fixed Term/Secondment (1 Year Maternity Cover)
  • x1 East - Permanent
  • x1 West - Permanent
  • x1 Countywide - Permanent

You will be able to select your preference in the application form.

About the team

We have some exciting opportunities for you to join the School Age Statutory SEND (SASS) team in Hertfordshire. The SSAS team has recently expanded with additional investment in staffing and a renewed focus on co-production with families and working closely with schools and professionals. We are seeking passionate people with a comprehensive knowledge of Special Educational Needs and Disabilities (SEND).

About the role

As a SEND Casework Manager, you will straddle both strategic and operational management, as operational lead for West Hertfordshire’s Statutory School Age SEND Reviews service. You will act as a point of escalation for complex operational matters as well as complaints. Maintaining an overview of reviews within your half of Hertfordshire with the support of both data and meetings with your team.

With direct line management responsibility for your areas Team Leads (who in turn, each line manage a team of Education, Health and Care (EHC) Coordinators and Review Officers) you will act as a point of leadership and guidance on SEND matters.

You will work in partnership with the other SEND Casework Managers under the leadership of the Service Manager to collectively lead a service of 100+ staff, responsible for 9,000+ children and young people of Statutory School Age who have an EHC Plan.

In addition, other elements of the role include, but are not limited to;

  • Taking part in strategic meetings,
  • Chairing triage and casework surgeries to discuss your teams cases,
  • Undertaking periodic school visits,
  • Overseeing the transfer of children and young people from one phase of education to another (e.g. primary to secondary)
  • Deputise for the Service Manager in their absence.
  • A key operational decision maker within the SSAS Team.
About you

Essential:

  • Experienced Manager of both people & strategy
  • Experience of working in SEND
  • Ability to motivate and support a team to deliver towards a shared vision
  • Excellent stakeholder management skills
  • Demonstrate experience of partnership working with people from a range of backgrounds
  • Excellent knowledge of part 3 of the Children & Families Act 2014, the Equalities Act
  • Understanding of the operational realities of delivering statutory SEND processes at scale
  • Valid full UK driving licence and regular access to a car are required for this role.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

If you are ambitious for children and young people with SEND, you’re in the right place. This is an opportunity to change the lives and experiences of thousands of children and families, and support a new team to deliver high quality, child-centred work.

Interview Dates:

  • 1st Stage Interview: 20th August (via MS teams)
  • 2nd Stage Interview (if taken forward from 1st stage): 27th August (Face to Face at our Apsley offices)

Salary : 53806 - 59467

Apply Now!

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