Case Manager - Greys Specialist Recruitment : Job Details

We’re recruiting on behalf of a fast-growing and highly respected financial services brokerage based in Salford. This business specialises in second charge mortgages and works with a broad panel of lenders to deliver tailored lending solutions to clients nationwide.

As part of their continued expansion, they’re seeking an experienced and motivated Case Manager to join their operations team. This is an excellent opportunity to join a thriving company where you can develop your skills, earn generous commission, and build a long-term career.

Role Overview

You’ll be responsible for managing a pipeline of loan applications from submission to completion, acting as a key point of contact for clients, lenders, and solicitors. You’ll ensure each case is progressed efficiently, accurately, and with the highest level of customer service.

Key Responsibilities

• Progress second charge loan applications through to completion.
• Liaise with customers, lenders, and third parties to ensure a smooth process.
• Collect and verify documentation (ID, income, credit files, valuations, etc).
• Maintain accurate records and ensure regulatory compliance.
• Proactively manage your own pipeline, keeping all stakeholders updated.

What We're Looking For

• Previous experience in case management, loan processing, or mortgage administration.
• Experience with second charge mortgages or similar financial products is advantageous.
• Excellent communication and organisational skills.
• Strong attention to detail and a proactive mindset.
• Ability to manage multiple cases at once and work to tight deadlines.

What’s on Offer

• Basic Salary: £26,000–£29,000 DOE
• Commission: £10,000–£12,000 realistic OTE
• Benefits Include:
• 33 days holiday (including bank holidays)
• Company incentives and team events
• Free onsite parking
• Clear path for professional development and progression

This is a fantastic opportunity for someone with a background in mortgages or financial services to join a supportive, successful, and growing team.

Apply now – contact David at Greys Specialist Recruitment