Business Support Officer - Service Care Solutions - Social Work : Job Details

Job Title: L&D Business Support Officer Location: Nettleham HQ, Lincolnshire PoliceContract Type: Temporary / ContractRate: £17.53 per hour (Umbrella)Reports To: Business Support ManagerAbout the Role: Service Care Solutions is recruiting for a Learning & Development Business Support Officer to join Lincolnshire Police. This key role is central to the smooth and effective operation of the Learning & Development Department, providing high-quality business support to deliver essential training and development services to both internal staff and external stakeholders.As the first point of contact for L&D services, you will work closely with a range of colleagues and external delivery teams to support the delivery of training, maintain records, and ensure compliance with GDPR and other relevant policies. If you're organised, customer-focused, and ready to contribute to a dynamic L&D team, this is a great opportunity to be part of a respected police force.Key Responsibilities:

• Provide business support to the L&D team, including arranging, administering, and scheduling training courses.
• Maintain accurate and up-to-date records in relevant policing systems.
• Ensure all data processing adheres to GDPR standards, especially for personal information release requests.
• Raise and manage purchase orders and assist with budget reconciliation.
• Assist with the administration of exams and courses, and manage the training estate.
• Prepare performance and management information reports.
• Collaborate with internal stakeholders to ensure accurate and timely information is provided.
• Support the planning, preparation, and delivery of L&D courses.
• Look for opportunities to improve L&D processes and contribute to continuous service improvements.
• Provide ad-hoc support across the L&D team as directed by the Business Support Manager.

Person Specification:Essential:

• NVQ Level 2 in Business Administration or equivalent (or proven experience in a similar administrative role).
• Experience in administrative roles, with strong organisational skills.
• Proficient in data input and retrieval.
• Experience in a customer-focused environment, managing stakeholder expectations.
• Good communication skills (both verbal and written), with an ability to liaise at all levels.
• Competent in Microsoft Office and database software.
• Knowledge and understanding of diversity in the workplace and a customer-focused approach.
• A commitment to learning and development, both personal and for the organisation.
• High level of integrity when working with sensitive information.

Desirable:

• Experience working in HR or Learning & Development.
• Knowledge of HR functions or further relevant qualifications.
• Ability to speak confidently to customers at all levels.

Additional Information:

• Equality and Diversity: The post holder must support and uphold the Force’s Diversity Strategy in every aspect of their work.
• Health and Safety: The post holder will take reasonable care of themselves and others as per health and safety standards.
• Safeguarding: The post holder will comply with safeguarding policies for children and vulnerable adults.

How to Apply:Contact Lewis at Service Care SolutionsEmail: .ukCall :