Business Service Assistant - Venn Group : Job Details

We are recruiting: Business Service Assistant Hybrid (1-2 days per week in office in Leicestershire) |  £18.68 p/h (umbrella) | 12-month contract

We are looking for an organised and proactive Business Service Assistant to provide high-quality administrative support to the Business Support Team and the Corporate Resources senior management team. This is a fantastic opportunity to join a busy team on a long-term contract, working in a hybrid environment.

• Handle internal and external calls on behalf of senior management, delivering excellent customer service.

• Maintain accurate database and spreadsheet records, including Gifts & Hospitality Register, Driver and Vehicle Records, and Retirement Association Members database.

• Manage ITEM mobile phone records for billing purposes.

• Distribute cheques and liaise with Payables to resolve queries.

• Support with logging Freedom of Information (FOI) requests and ensure deadlines are met.

• Order and maintain stationery supplies.

• Open, sort, and distribute post; arrange special deliveries and courier services.

• Update records on CIS and process purchase orders using iProc.

• Assist in organising meetings, departmental briefings, and visitor arrangements (including catering and room bookings).

• Log staff absences on ORACLE and provide general administrative support (typing, filing, photocopying).

• Arrange travel for senior management when required.

• Strong administrative and organisational skills with excellent attention to detail.

• Confident communicator with experience handling calls and enquiries.

• Proficient in MS Office and database systems.

• Able to work flexibly, prioritise tasks, and meet deadlines.

• Previous experience in a business support or corporate services environment is desirable.

• Occasional out-of-hours work may be required.

• Training and development opportunities provided.

• Expenses paid in line with local conditions of service.

If you've got the relevant experience, please apply today!