Business Partner - Internal Comensura : Job Details

Business Partner

Location: This role is field-based and will require travel across the UK

We are recruiting for an experienced Recruitment Business Partner to join our team, field-based role with travel across the UK. This is an exciting opportunity to work at the heart of one of our MSP programme, partnering directly with clients to deliver strategic talent solutions.

About the Role

As a Business Partner, your purpose is to build and manage relationships with customers in a client-facing capacity, ensuring their requirements are fully understood and met. You will act as the main interface for all programme-related matters, representing the customer, embracing their culture, and supporting the use of the VMS. This role does not involve direct recruitment activities but focuses on identifying opportunities, supporting business advisors, and ensuring service delivery aligns with customer standards.

Key Responsibilities

• Serve as the primary point of contact for client stakeholders, building trusted relationships and ensuring service excellence.
• Support programme operations by handling customer queries and promoting effective use of the VMS platform.
• Collaborate with business advisors to identify opportunities for improvement and innovation.
• Ensure delivery of services meets agreed KPIs and SLAs.
• Represent the customer's culture and values in all interactions.
• Provide insights and feedback to internal teams to enhance programme performance.

What We're Looking For

• Proven experience in a client-facing recruitment or MSP environment.
• Strong stakeholder management and relationship-building skills.
• Ability to work independently and travel across the UK as required.
• Excellent communication and problem-solving abilities.
• Familiarity with VMS platforms (e.g., CNET) is desirable.
• A proactive, solutions-focused mindset with a commitment to service excellence.

Why should you join us:

Since forming in 2001 and with a combined client base of over 120 public and private sector organisations across the UK and Australia, Comensura has grown to become a market leader in managing the supply of temporary, permanent and contract labour for organisations across multiple sectors.

Come and join us, where the industry's brightest talents are reinventing recruitment and technology by finding "A smarter way to work" for its customers. At Comensura, we put you in the driving seat. You help us develop, and we help you. Hiring isn't just about getting you in the door: it's about growing together.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.