Business Centre & Facilities Coordinator Permanent - Office Angels : Job Details

Business Centre & Facilities Coordinator - Property Management

Are you ready to take your facilities management career to the next level? Office Angels are recruiting a Business Centre & Facilities Coordinator to join a dynamic Property and Facilities Management company on a permanent contract basis.

This is an exciting opportunity to be at the heart of a busy business centre, supporting tenants, overseeing facilities, troubleshooting issues, and building a thriving community. You'll play a key role in the operational management of commercial properties, gaining invaluable experience and clear career progression opportunities in Facilities Management.

You'll be joining a friendly, down-to-earth team who truly support one another and are looking for a like-minded individual to join their small, super welcoming team. This role is ideal for candidates with experience in front-of-house and customer service, particularly in business centre management, property, or facilities.

Role Details:

• Location: Gateshead
• Salary: £28,000
• Hours: Monday to Friday, 7:00am - 4:00pm, 40 hours per week
• Contract: Permanent, fully office based
• Perks: Free on-site parking, 25 days annual leave + birthday leave, volunteering days, cycle to work scheme, eye care vouchers, pension contributions, health & well-being support, dental plan, discounted gym membership, technology discounts, x2 volunteering days, menopause support, Employee assistance programme, Discounts and offers, Life Assurance, Simple Health Cash plans

What Makes This Role Exciting?

The company we are working with prides itself on delivering exceptional customer service and fostering a collaborative, professional team environment. You'll be part of a company where positive behaviours are rewarded, career growth is encouraged, and structured training based on Core Competencies helps you build a long-term career in property and facilities management.

This role offers exposure to IOSH standards, tenant engagement, ESG initiatives, and community-building activities, making it an ideal next step for ambitious professionals. Training will be provided, and you will be joining some fantastic people who will ensure your onboarding and training is top tier; however, some previous experience is highly desirable.

Your Role - Business Centre & Facilities Coordinator

• Provide guidance to contractors, tenants, staff, and visitors
• Manage calls and emails efficiently
• Respond to helpdesk inquiries and urgent maintenance requests
• Support the Senior Facilities Manager with admin tasks across multiple properties
• Coordinate contractors, site inductions, and meetings
• Support tenant engagement and events, including newsletters and community-building activities
• Conduct daily property walkthroughs to ensure cleanliness, safety, and functionality
• Assist with H&S compliance, emergency procedures, fire risk assessments, and safety audits
• Support service charge budgets, reconciliations, and expenditure monitoring
• Report operational matters to the Senior Building Manager
• Flexibly assist with other administrative duties as required

What We're Looking For:

• Keep customer service at the heart of everything you do
• Promote an inclusive and respectful working environment
• Be proactive in self-development and learning
• Support and motivate colleagues, encouraging fresh ideas and innovation
• Tackle challenges head-on, stay solution-focused, and see tasks through to completion

What You'll Bring:

• 2+ years in a self-managed, front-of-house, or customer service role, ideally with facilities exposure
• Understanding of property management and H&S legislation (IOSH Managing Safely desirable)
• Strong organisational, planning, and multitasking skills
• Excellent verbal and written communication, with tact, diplomacy, and confidentiality
• Proactive, accountable, and able to work independently
• Confident, professional, and customer-focused personality
• IT literate (Microsoft Office Suite, Outlook, Safety Culture - iAuditor or equivalent)
• Familiarity with social media platforms (LinkedIn, Instagram, Facebook) advantageous
• Knowledge of facility maintenance and safety procedures

If this sounds like the perfect role for you, please apply today! Due to the high volume of applications, we are unable to provide individual feedback. If you are not contacted within 5 business days of sending your application, please assume you have been unsuccessful at this time.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.